Our Privacy Policy

OTTAWA HONDA Privacy Statement

Your privacy is important to OTTAWA HONDA (“we”, “our” or “us” in this statement). As part of the products and services we provide to you, we will need to collect, maintain, use, disclose, combine and otherwise process your personal information, and may also share this information between us, our affiliates and certain service providers, including Honda Canada Inc. and Honda Financial Services, for various purposes that may include, as set out more fully in Section 5: (i) completing your credit application, including verifying your information; (ii) completing your purchase, finance, lease or repair transaction; (iii) contract management and administration, including maintaining records for legal and accounting purposes; (iv) responding to inquiries and requests of customers or potential customers; (v) maintaining your warranty, customer service and repair records; (vi) conducting market research (including better understanding our customers and potential customers), customer service and recall campaigns, as applicable; (vii) providing you with marketing information; (viii) other applicable purposes described in our Privacy Policy available at www.ottawahonda/privacy.com or at the time we collect information from you; and (viii) other purposes required or permitted by law. You can contact us at by phone 613-726-0333 or by mail at 955 Richmond Rd., Ottawa ON K2B 6R1 if you wish to withdraw your consent to these uses (subject to legal or contractual restrictions) or to otherwise update or correct your personal information. You acknowledge that in some cases, your personal information may be disclosed, processed or stored outside of Canada, and therefore may be available to government authorities under lawful orders and laws applicable there.

OTTAWA HONDA Privacy Policy

OTTAWA HONDA (“Dealer”, “we”, “our” or “us” in this policy) sells a wide range of automotive products and services in Canada, including Honda-branded products, services and repair facilities. When you purchase, finance or lease, or repair a vehicle or otherwise complete a transaction with us, you may be providing us with your personal information. We understand this is a big responsibility and we respect the privacy of our valued customers, and are committed to ensuring that the personal information we collect is appropriately used and protected. This policy is designed to ensure that our customers understand the nature, purposes and consequences of the collection, use or disclosure of their personal information. For the purposes of this Privacy Policy, personal information refers to any personally identifiable information about you but does not include anonymized or aggregate information that does not specifically identify you. If you have any questions or concerns about this Privacy Policy, you can contact us using any of the methods provided below.

1. When does this Privacy Policy apply?

This Privacy Policy applies when you complete a transaction with us for products and services offered by us or interact with us online or in person.

2. What Personal Information Do We Collect?

We collect and aggregate personal information that you may provide in completing your transaction(s) with us, which may include your contact information, information from and about your transactions with us, and other information from the devices or accounts you use to interact with us.

3. How Do We Collect Your Personal Information?

In most cases, we collect information about you when you provide it to us or our related companies, agents, or service providers. We collect your personal information from your purchase, lease or service transactions, other interactions with us, and from publicly available sources. We also automatically collect technical information when you visit and interact with our website, mobile and online services.

4. Online Information and Targeted Advertising

When you engage with us online, we use tracking tools to collect information about your use of our website, social media accounts and your online activities, so that we can better understand your interests and marketing preferences and provide you with interest-based advertising most relevant to your activities and interests. You can take preventative steps if you do not wish to receive interest-based advertising from us.

5. How Do We Use Your Personal Information?

We may use your personal information for the particular reason it was collected, and also to market our products and services relating to your transaction with us, administer your account, or to offer you other products and services.

6. How Do We Share Your Personal Information?

We may share and disclose your personal information with Honda Canada and Honda Financial Services, our affiliates, service providers or our marketing providers as appropriate, or as otherwise permitted or required by law.

7. Your Consent and Marketing Messages

We may send you promotional emails, text messages, phone calls or other messages from time to time.

8. Protection of Your Personal Information

We maintain and safeguard your personal information using reasonable security standards. We will delete your personal information when it is no longer necessary or relevant, subject to legal retention requirements. Your personal information may be stored and processed inside or outside of Canada.

 9. Questions About Your Personal Information

You can contact us at any time to discuss or update your personal information that we have on file.

10. Acceptance and Modification of this Privacy Policy

You accept this Privacy Policy through your voluntary interactions with us. The Privacy Policy may be modified through posting on our website, sending you an email or other forms of notice. After such notice, you agree to the modified policy by using our products, sites or services. By supplying your personal information to us or by using our products and services, website, social media sites, or online or mobile services, you agree to the terms of this Privacy Policy as amended from time to time. We reserve the right in our sole discretion to modify this Privacy Policy at any time by providing you with notice of the change. Notice includes but is not restricted to posting a link to the new Privacy Policy on our website, posting a new Privacy Policy at www.ottawahonda.com/privacy, or sending you a link to the amended Privacy Policy via contact information you have provided to us. Such change will be effective after we have given notice of the change. Please review the Privacy Policy periodically to see whether it has changed. Any use of our products, sites or services by you after we provide notice to you constitutes your acceptance of those modifications.

Last Updated July, 2020